Refund Policy
Last Updated: April 4, 2026
Our 14-Day Guarantee
At topratediptv.org, customer satisfaction is our top priority. We offer a strict, transparent 14-Day Money Back Guarantee. If you are unable to use our top rated IPTV service due to technical issues that our support team cannot resolve, we will refund your payment in full.
Eligible for Refund
- You requested the refund within 14 days of the initial purchase.
- Our support team was unable to fix your server/connection issues.
- You have not violated our Terms of Service (e.g., account sharing).
Non-Refundable
- Requests made after the 14-day period has expired.
- Your Internet Service Provider (ISP) is blocking IPTV (You must use a VPN).
- You simply “changed your mind” after heavily using the service.
How to Request a Refund
Contact Support
Before requesting a refund, please reach out to our technical team via WhatsApp or Email. We can solve 99% of buffering or setup issues instantly.
Submit Your Request
If the issue persists, email us at annabakersonpro@gmail.com with your order number and a brief explanation of why the service didn’t work for you.
Processing
Our billing department will review your request within 24 hours. Once approved, the funds will be returned to your original payment method. Please allow 3-5 business days for the funds to appear in your bank account.
Experiencing Issues?
Don’t give up just yet! Let our expert team help you configure your device for optimal 4K streaming.